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The Retail company struggled with controlling sales and monitoring employees' performance. We implemented a software solution that tracks sales, customer service, and employee performance in real-time. The system also provides recommendations for improvements, helping the company increase profits and improve customer service.
US fashion retailer that sells luxury brands and its own private labels.
Sales operating control.
Each store was supplied with additional software, integrated with the cash-registers.
The software from each store aggregates information to a centralized server, and promptly tracks deviations.
Employees’ KPIs control at the atomic level.
The algorithms notify employees if KPIs performance is off target for a couple of days and provide recommendations on what can be improved through work.
The solution should track KPIs and the average time of customers at the cash-desk that needs to be relevant to the number of items in a cheque.
The system tracks daily how well the employees offer clients additional items, providing analysis, that allows the company not to lose profit every day.
Amir R.
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productivity boost
increase in sales
Mark S.
The team reliably achieves what they promise and does so at a competitive price. Another impressive trait is their ability to prioritize features more critical to the core solution.
sales growth
traffic boost
Jeremy Groves
They developed solutions that brought value to our business.
hourly users
Shopify stores
Josef G.
If we experience any problems, they come back to us with good recommendations on how the project can be improved.
QPS performance
cost reduction
Robert P.
They have very intelligent people on their team — people that I would gladly hire and pay for myself.
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