What platforms can be monitored?
The service can monitor major e-commerce platforms with public product pages, including Amazon, eBay, Walmart, and most retail websites. Custom solutions can also be developed for specialized marketplaces or supplier portals.
How quickly is data updated?
Price and stock data is typically updated in real-time, with checks occurring every 5-15 minutes, depending on the monitoring plan selected. The update frequency can be increased to near real-time monitoring with 1-minute intervals for high-priority items.
Can data be integrated into our system?
Integration is available through REST APIs, webhooks, and direct database connections, supporting JSON, XML, and CSV formats. Custom integration solutions can be developed to match your existing infrastructure and data processing requirements.
What reporting options exist?
Standard reporting includes automated email alerts, customizable dashboards, and exportable reports in multiple formats (PDF, Excel, CSV). Advanced analytics and visualization tools are available for trend analysis and competitive intelligence.
How fast can implementation be completed?
Basic implementation can be completed within 2-3 business days for standard monitoring setups. More complex custom solutions typically require 1-2 weeks for full implementation and testing.
Do you support international markets?
The service supports monitoring across multiple international markets and can handle different currencies, languages, and regional variations. Coverage includes North America, Europe, Asia-Pacific, and other significant markets supporting local domains and pricing structures.
What technical support is provided?
24/7 technical support is available through email, phone, and live chat with a dedicated account manager assigned to enterprise clients. The support team includes data engineers who can assist with custom implementations, troubleshooting, and optimization of monitoring solutions.