How a 34-State U.S. Dessert Franchise Built Scalable Reporting

How a 34-State U.S. Dessert Franchise Gained Full Performance Visibility

Tifa Chocolate & Gelato is a U.S.-based dessert franchise operating across 34 states. As the business scaled, the company implemented a centralized, data-driven platform to gain clear visibility into franchise performance. We unified fragmented data, strengthened the reporting foundation, and delivered executive dashboards. Today, leadership operates from a trusted single source of truth, accesses insights faster, and scales the brand nationwide with confidence.

Retail

Data Engineering

Data Platform Development

5-minute

data-to-dashboard latency

11 executive dashboards

delivering consistent, validated performance insights

Tifa Chocolate & Gelato is a U.S.-based gelato and dessert franchise founded in 2007, operating across 34 states, with a strong focus on long-term sustainability and profitability.

AWS Lambda

PostgreSQL

Amazon QuickSight

THE CHALLENGE

Building Scalable Franchise Reporting

As the franchise expanded, leadership lacked a consistent, consolidated view of performance across locations. Fragmented data and slow reporting were compounded by limitations in the existing solution, which required correction and extension. The business needed a scalable reporting system that could replace unreliable processes and support confident executive decision-making.

Complex, Multi-Level Data Structure

Franchise data was stored in deeply nested, multi-level structures with inconsistent formats, making it difficult to extract, join, and analyze data efficiently. This complexity slowed reporting, increased the risk of errors, and limited the ability to scale analytics as new locations were added.

Event-Driven Processing Without Data Duplication

AWS Lambda was triggered each time a store uploaded data to an S3 bucket. Because stores sent data at different times, the function was firing multiple times per day, creating a risk of duplicate processing and inefficient runs. Historical data was not updated, so the system needed to process only new data—once and correctly.

Inconsistent Sales Metrics Across Dashboards

Sales reports were built on inconsistent formulas and assumptions, leading to mismatched numbers across dashboards. Some existing reports did not fully reflect actual business performance, creating confusion and reducing trust in the data at the executive level.

See your data clearly with dashboards built for decision-makers.

Resolve reporting and visualization issues in a 2-week PoC.

THE SOLUTION

Scalable, Executive-Ready Franchise Reporting Platform

We built a scalable reporting system that unified franchise data across all locations and delivered executive dashboards. A clean data model and reliable processing ensured accurate, consistent insights without duplication.

High-Performance Data Model for Scalable Reporting

We analyzed the full data structure and designed a high-performance, analytics-ready data model based on best practices. Complex, multi-level data was normalized and standardized into clear, structured tables optimized for speed and accuracy. The resulting model was purpose-built for seamless dashboard integration, enabling fast visual reporting, instant data updates, and scalable analytics as new franchise locations are added.

Validated Sales Logic and Executive-Grade Dashboards‍

Sales dashboards required precise calculations, but existing formulas produced inconsistent results across reports. We audited all sales logic, reconciled formulas with real business outcomes, and corrected inaccuracies in existing reports. As a result, dashboards now reflect validated, consistent sales metrics, giving leadership a single source of truth for performance tracking and decision-making.

Event-Driven Processing Without Data Duplication

We configured Lambda logic to process incremental data only, ensuring each execution handled new uploads without reprocessing existing records. By enforcing idempotent runs and clear execution boundaries, the system eliminated duplication, improved efficiency, and delivered reliable, event-driven data ingestion aligned with the client’s operating model.

THE RESULT

From Fragmented Franchise Data to a Scalable Reporting Platform

Tifa Chocolate & Gelato, a U.S.-based dessert franchise operating across 34 states, received a production-ready franchise reporting system built to support growth. Data was fully structured and standardized, enabling fast consolidation across all franchise locations as the business expands.
‍

Leadership gained 11 executive dashboards with accurate, validated metrics and significantly faster reporting. What previously took hours is now available in minutes, giving the franchise a reliable foundation for performance tracking and confident, data-driven decision-making across current and future stores.
‍

< 5-minute data-to-dashboard latency
‍
11 executive dashboards delivering consistent, validated performance insights
‍‍
100% of reporting issues resolved, restoring trust in business metrics

Tifa Chocolate & Gelato is a U.S.-based dessert franchise operating across 34 states.

How we provide data integration solutions

Step 1 of 5

Free consultation

It's a good time to get info about each other, share values and discuss your project in detail. We will advise you on a solution and try to help to understand if we are a perfect match for you.

Step 2 of 5

Discovering and feasibility analysis

One of our core values is flexibility, hence we work with either one page high level requirements or with a full pack of tech docs.

At this stage, we need to ensure that we understand the full scope of the project. We receive from you or perform a set of interviews and prepare the following documents: integration pipeline (which data we should get and where to upload), process logic (how system should work); use cases and acceptance criteria; solution architecture. Ultimately we make a project plan which we strictly follow.

Step 3 of 5

Solution development

At this stage, we build ETL pipelines and necessary APIs to automate the process. We attract our DevOps team to build the most efficient and scalable solution. Ending up with unit tests and quality assurance tests to ensure that the solution is working properly. Focus on Results is one of our core values as well.

Step 4 of 5

Solution delivery

After quality assurance tests are completed, we deliver solutions to the client. Though we have over 15 years of expertise in data engineering, we are expecting client’s participation in the project. While developing the integration system, we provide midterm results so you can always see where we are and provide us with feedback. By the way, a high-level of communication is also our core value.

Step 5 of 5

Support and continuous improvement

We understand how crucial the solutions that we code for our clients are! Our goal is to build long-term relations, so we provide guarantees and support agreements. What is more, we are always happy to assist with further developments and statistics show that for us, 97% of our clients return to us with new projects.

Success stories

All Success Stories

Performance Measurement

The Retail company struggled with controlling sales and monitoring employees' performance. We implemented a software solution that tracks sales, customer service, and employee performance in real-time. The system also provides recommendations for improvements, helping the company increase profits and improve customer service.

17%

increase in sales

25%

Improvement in Employee KPI Achievement Rate

View case study

Amir R.

CEO Fashion Retailer

They easily understand industry-specific data and KPIs, and their efficiency as a team allows them to deliver results quickly.

Optimise e-commerce with modern data management solutions

An e-commerce business uses reports from multiple platforms to inform its operations but has been storing data manually in various formats, which causes inefficiencies and inconsistencies. To optimize their analytical capabilities and drive decision-making, the client required an automated process for regular collection, processing, and consolidation of their data into a unified data warehouse. We streamlined the process of their critical metrics data into a centralized data repository. The final solution helps the client to quickly and accurately assess their business's performance, optimize their operations, and stay ahead of the competition in the dynamic e-commerce landscape.

450k

DB entries daily

10+

sources integrations

View case study

Lesley D.

Product Owner E-commerce business

Optimise e-commerce with modern data management solutions

We are extremely satisfied with the automated and streamlined process that DATAFOREST has provided for us.

Mailing Platform

We created a mailing platform that helps a multi-faceted union to send information about events, opportunities, and grants to all its member companies. The platform stores information about all member companies and makes it easy to send messages to the right people at the right time. This helps member companies to stay informed and improves the union's ability to support the country's businesses.

15%

CX boost

20%

cost optimization

View case study

Gonzalo Ramos

Partner Trade Union

DATAFOREST is reliable in delivering quality solutions. Besides, they demonstrate effective project management and communication despite working remotely.

Performance Measurement

17%

increase in sales

25%

Improvement in Employee KPI Achievement Rate

View case study

Amir R.

CEO Fashion Retailer

They easily understand industry-specific data and KPIs, and their efficiency as a team allows them to deliver results quickly.

Optimise e-commerce with modern data management solutions

450k

DB entries daily

10+

sources integrations

View case study

Lesley D.

Product Owner E-commerce business

We are extremely satisfied with the automated and streamlined process that DATAFOREST has provided for us.

Mailing Platform

15%

CX boost

20%

cost optimization

View case study

Gonzalo Ramos

Partner Trade Union

DATAFOREST is reliable in delivering quality solutions. Besides, they demonstrate effective project management and communication despite working remotely.