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Back Office Automation

The client faced the challenge of upgrading their legacy manual and offline processes to new digital and emerging technologies and wanted to change the way suppliers, customers, and contractors interact with each other and improve their delivery process. The solution we implemented was a tailor-made web application that digitized the entire business process - CRM, warehouse management, and product delivery tracking.

32

%

FTE costs reduction

19

%

revenue growth
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About the client

Ukrainian distributor for medical devices and drugs.

Tech stack

Python icon
Python
Django REST icon
DRF
React icon
ReactJS
MySQL icon
MySQL
AWS icon
AWS

The client's needs

Challenges & solutions

Challenge

Reinvent process workflow from legacy (manual, off-line, paper) approach to new ways of working and thinking using digital, social, mobile and emerging technologies.

Solution

We made the whole process paperless by implementing a tailor-made web application:
- CRM;
- Warehouse management system;
- Products delivery tracking;
- Suppliers, Customers, and Contractors working panels and dashboards.

Challenge

Improve customer experience and minimize operational risks.

Solution

Improve the delivery process by integrating the application with a local delivery company.

Challenge

Change the way how suppliers, customers, and contractors interact with each other.

Solution

Automate QR codes printing and tracking procedures. Decrease operation risks by keeping all data together and data-driven reporting.

Challenge

Solution

Challenge

Solution

Challenge

Solution

Challenge

Solution

Challenge

Solution

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They immediately understood needs and expectations and assembled an excellent team to ensure the project is delivered on time and within budget. They remain very flexible and responsive.

Aleksandr Kharin photo

Aleksandr Kharin

CEO Biolevox, Medical Product Distributor

Steps of providing web applications services

Consultation icon

Step 1 of 7

Web development discovery

In the initial stage of the web-based development project, professional business analysts make detailed documentation of the project requirements and the approximate structure of the future web application. DATAFOREST is a custom web application development agency, guided by extensive experience in multiple industries. We give you detailed project documentation and then assemble the team according to your time and budget.
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Step 2 of 7

UX and UI design

Based on your wishes, the needs of your target audience, and the best web application design and development practices, our UX and UI experts create an aesthetically pleasing and user-friendly interface for your app to satisfy even the most demanding users.
Solutions icon

Step 3 of 7

Web-based application development

At DATAFOREST we are following the best programming design principles and approaches. Being a data engineering company, we build high load platforms, with a significant level of flexibility and result orientation. We keep our deadlines and follow SOC 2 compliance requirements.
Data delivery icon

Step 4 of 7

Integration

With DATAFOREST, integrating the application into your business won’t stop your processes for a minute. We provide seamless integration with your software infrastructure and ensure smooth operation in no time.
Quality assurance icon

Step 5 of 7

Quality assurance

We use a multi-level quality assurance system to avoid any unforeseen issues. Working with DATAFOREST, you can be confident that your web app development service solutions arrive to the market polished and in full compliance with all certification requirements.
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Step 6 of 7

24/7 support

Once a product is released to the market, it’s crucial to keep it running smoothly. That’s why our experts provide several models of post-release support to ensure application uptime and stable workflows, increasing user satisfaction.
Web app improvement icon

Step 7 of 7

Web app continuous improvement

Every truly high-quality software product has to constantly evolve to keep up with the times. We understand this, and therefore we provide services for updating and refining our software, as well as introducing new features to meet the growing needs of your business and target audience.

Success stories

Check out a few case studies that show why DATAFOREST will meet your business needs.

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98%

model accuracy

100%

timely development

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Enrico Cattabiani

Founder & CEO IDN, Infrastructure Deals Network
View case study
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They understood our requirements, translated into actions rapidly, and adapted to requests easily.

Bank Data Analytics Platform

The Bank Data Analytics Platform project aims to develop a web-based application for the Client and its customers to query and analyze data relating to various banks and other financial institutions. The project involves building an interactive B2B web app with custom dashboards and analytics features, as well as using AI functionality to empower the application's development and analytics capabilities.
30+

system integrations

19%

CX boost

Stuart Theobald photo

Stuart Theobald

Chairman Intellidex, Financial Services and Consulting company
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They've had a quick grasp of what we are trying to do and delivered to our spec without a fuss.

AI Web Platform for Data-Driven E-commerce Decisions

Dropship.io is a powerful data intelligence platform that helps e-commerce businesses identify profitable products, analyze market trends, and optimize sales strategies. Using large-scale data scraping, AI-driven insights, data enrichment solutions, integrations with Shopify, Meta, and Stripe, it enables smarter product decisions and drives revenue growth.
3M+

total unique users

600M+

products monitored

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Josef Ganim

Founder & CTO Dropship.io
View case study
Case preview
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AI-Powered E-commerce Platform: Data-Driven Case

DevOps Experience

The ML startup faced high costs during its growth for a data-driven platform infrastructure that processes around 30 TB per month and stores raw data for 12 months on AWS. We reduced the monthly cost from $75,000 to $22,000 and achieved 30% performance over SLA.
2k+

QPS performance

70%

70%

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Robert P.

CTO Cybersecurity
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They have very intelligent people on their team — people that I would gladly hire and pay for myself.

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Latest publications

All publications
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February 27, 2026
18 min

Empower Your Business: Achieve Efficiency and Security with SaaS Data Integration

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11 min

Big Data Integration Tools: How C-Level Leaders Can Build for Tomorrow

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Latest publications

All publications
Article preview
February 27, 2026
18 min

Empower Your Business: Achieve Efficiency and Security with SaaS Data Integration

Article preview
February 27, 2026
11 min

Big Data Integration Tools: How C-Level Leaders Can Build for Tomorrow

Article preview
February 27, 2026
16 min

Mastering Big Data Integration : A Blueprint for the AI-Driven Enterprise

We’d love to hear from you

Share project details, like scope or challenges. We'll review and follow up with next steps.

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